remote maintenance

remote maintenance

Do you need to support a rapidly growing number of demanding operators of highly complex, critical systems ?

Do you need to access heterogeneous components in heterogeneous networks ?

Do you have to guarantee maximum availability and furthermore offer a service that satisfies your customers?

 

Then you have come to the right place !

 

Your advantages from the remote maintenance portal ade24

  •     No intervention in the customer's networks necessary
  •     No installation of additional software necessary
  •     Security through central VPN firewall with virus scanner
  •     Access control with automatic reporting
  •     Flexible network design, e.g. when integrating old systems
  •     Transparent network access to machines or systems
  •     Resolution of IP conflicts
  •     Setup by certified network specialists
  •     Minimal coordination with IT departments
  •     Calculation security through fixed price for setup and operation

 

All this gives us a high level of acceptance among IT managers.

We have solutions for every one of your requirements - off-the-shelf or made-to-measure.

Our standard offering - can be flexibly expanded to meet your needs at any time


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The special feature of the ade24 remote maintenance portal

• Service technicians access the central development platform remotely.

At the same time, license costs for service tools such as "Step 7" etc. are saved.

• The central firewall at ade24 provides additional security through

a) access control on application level

b) virus scanner in the data stream

• Reporting of technician access to operator systems provides legally usable

material due to ade24's independence.

• In the centrally operated data center, UPS, emergency diesel, overvoltage devices,

isolated lightning protection system (class I) and fully automatic backups of the cloud resources

provide additional security.

• Technician access via SSL VPN as a firewall-friendly access method enables an

easy integration of suppliers and service partners.

Authentication with one-time password tokens keeps you on the cutting edge.